Help Centre

Frequently Asked Questions

Everything you wanted to ask about our services, pricing, timelines and process — answered in plain language. Still stuck? Our team is one message away.

What exactly does eMarketters do?
We are an end-to-end business growth partner. Under one roof we handle digital marketing, website and app development, CRM/ERP software, branding and design, business consultancy, company registration and funding support — so you deal with one accountable team instead of five vendors.
What kind of businesses do you work with?
Mostly early-stage startups, MSMEs and growing SMEs across India, plus established enterprises that want a dedicated growth team. We work with both first-time founders and companies that already have in-house teams.
Do you work with clients outside Lucknow?
Yes. A large part of our client base is spread across India and we also serve international clients. Everything runs smoothly over calls, shared dashboards and weekly reports — location is never a limitation.
Can I hire you for just one service instead of a full package?
Absolutely. You can start with a single service — SEO, Google Ads, a website, social media, or a one-time consultancy — and add more later. There is no forced bundling.
Do you handle content and creatives, or do I have to supply them?
Our team handles copywriting, graphics, video editing and creative direction in-house. If you already have brand assets or an internal content team, we happily work alongside them instead of duplicating effort.
Can you help with company registration, GST and trademark?
Yes. Company incorporation, GST registration, MSME/Udyam, Startup India recognition, trademark filing and related compliance are all part of our business consultancy vertical.
How much do your services cost?
Pricing depends on scope, not on a fixed menu. A small business website, a monthly SEO retainer and a full-scale ERP build are very different investments. After a free consultation we send a written proposal with a clear, itemised quote — no hidden charges added later.
Is the first consultation really free?
Yes, completely free and with no obligation. You get an honest assessment of where you stand and what we would recommend — even if that recommendation is that you do not need us yet.
What are your payment terms?
Project work is usually split into milestone payments, starting with an advance to kick off. Monthly retainers are billed at the start of each cycle. We accept bank transfer, UPI and cheque, and a GST invoice is issued for every payment.
How long does a typical project take?
A standard business website takes roughly 3-5 weeks. Custom web apps, CRM or ERP builds usually run 8-16 weeks depending on features. Marketing retainers are ongoing, with the first meaningful results typically visible in 60-90 days.
Who will I be working with day to day?
Every account gets a dedicated point of contact who coordinates the specialists working on your project. You will never have to chase five different people for one update.
How do you report progress?
You get a scheduled report covering the work done, key metrics and the plan for the next cycle, plus a review call. For marketing accounts we also share live dashboards so you can check performance any time.
What if I am not happy with the work?
Every deliverable goes through a review round before sign-off, and revisions are built into the scope. If something is genuinely off track, we fix it — and we would rather have that conversation early than at the end.
Do you provide support after the project is delivered?
Yes. Every build comes with a complimentary support window after handover for bug fixes and small changes. Beyond that, optional maintenance plans cover updates, backups, security and ongoing improvements.
Who owns the website, code and accounts?
You do. Domains, hosting, ad accounts, analytics and source code are all registered in your name and handed over on completion. We never hold your assets hostage.
How quickly do you respond to queries?
Working-hour queries are usually answered the same day, and urgent issues on live websites are picked up on priority. You can reach us on call, email or WhatsApp.
Are you hiring? Do you offer internships?
Yes on both counts. Current openings and our paid internship programme are listed on the Career page, and we accept open applications year-round.
Do interns get a certificate or placement offer?
Interns who complete the programme receive an experience certificate, and consistently strong performers are offered a full-time role at the end of the internship.
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