Privacy Policy

1. Introduction

eMarketters Entrepreneur LLP ("eMarketters", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us through our website, contact forms, WhatsApp, phone calls, email or in-person meetings. This Privacy Policy applies to all visitors, users and clients of our website and services, and explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By using our website or submitting your details through any of our forms, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — such as your name, phone number, email address, business/company name, city, and any message or requirement details you submit through our contact form, service enquiry forms, the AI Business Name Generator tool, WhatsApp chat, email or during calls/meetings.
• Business & service-related information — details you share with us while availing services such as company registration, funding/grant applications, pitch decks, branding, digital marketing, website/app development, CRM/ERP setup, licensing or consultancy, which may include documents, financial or operational information relevant to that service.
• Automatically collected information — such as your IP address, browser type, device information, pages visited, referring website and time spent on our site, collected through standard web server logs and analytics tools.
• Communication records — copies of emails, WhatsApp messages and call notes exchanged with our team for support and record-keeping purposes.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you have requested (company registration, funding support, branding, digital marketing, website/app development, consultancy, etc.)
• Communicate with you regarding your enquiry, ongoing service, appointments, or updates via phone, email, SMS or WhatsApp
• Send OTPs for account verification and secure access to our Admin Panel where applicable
• Improve our website, services and customer experience based on usage patterns
• Send occasional updates about our services, startup programs, offers or events (only where you have not opted out)
• Comply with applicable legal, regulatory and government requirements

4. How We Share Information

We do not sell, rent or trade your personal information to third parties for their marketing purposes. We may share your information only in the following situations: (a) with trusted third-party service providers who assist us in operating our website, sending emails/OTPs, hosting our servers, or processing payments, and who are bound to keep your information confidential; (b) with relevant government departments or portals when required for services such as company registration, GST, trademark or grant applications that you have specifically engaged us for; (c) when required by law, court order, or government request; and (d) to protect the rights, property or safety of eMarketters, our clients, or the public.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and improve overall performance. You can choose to disable cookies through your browser settings; however, some parts of the website may not function as intended if cookies are disabled. We may also use third-party tools such as Google-based services (for maps, reviews or analytics) which operate under their own privacy policies.

6. Data Security

We implement reasonable administrative, technical and physical safeguards — including secure hosting, password-protected admin access, and OTP-based verification — to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy — including providing ongoing services, maintaining business and legal records, and complying with statutory obligations. When information is no longer required, we take reasonable steps to securely delete or anonymize it.

8. Your Rights & Choices

You have the right to: (a) request access to the personal information we hold about you; (b) request correction of any inaccurate or incomplete information; (c) request deletion of your personal information, subject to any legal or contractual obligations that require us to retain it; (d) opt out of promotional emails, SMS or WhatsApp messages at any time by contacting us; and (e) withdraw consent for data processing where consent was the basis of collection. To exercise any of these rights, please contact us using the details in Section 12 below.

9. Children's Privacy

Our website and services are intended for business owners, entrepreneurs and professionals, and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites, social media pages or tools (such as Google Reviews, WhatsApp, or government portals) that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policy of any third-party website you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how your personal information is handled, please reach out to us: